<<

. 13
( 13)



06-352 IOT CPU problem
07-300, 315,
Tray faults
330, 345
07-360-370 HCF problems
07-375, 380A,
Duplex problems
380B
08-100-110 Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1
08-115-162 Feed problem. Lead edge of copy paper is late getting to registration sensor
08-165 Paper jam at registration sensor
08-310-370 Paper at a sensor when power is turned on
08-330 DADF nudger sensor
08-380 Registration side to side problem with home position
08-390 Nip
09-300 Copy cartridge finished (drum unit)
09-310 Add black toner Add color toner
09-320 Add color toner
09-330 Wrong copy cartridge (wrong drum unit)
09-340 Drum cartridge not installed properly
09-350 Waste toner full
100 A fault has occurred
10-100 Exit jam
10-105 Exit jam
10-110 Vertical sensor jam
10-120, 122,
Duplex jam
125
10-150, 155 Too much or not enough paper in duplex tray
10-300 Fuser thermistor
10-302 Low fuser temperature
10-304 Bad fuser temp
10-308 High fuser temperature or open thermistor
10-310 High fuser temperature
10-312 Fuser not up to temperature after energy save
10-314 Fuser problem
10-320 Fuser web finished
10-330, 335,
Exit switch, vertical sensor switch actuated when power is turned on
340
11-100-116 Sorter jam
11-150-176 Sorter auto stapler jam
11-310, 314,
Sorter interlock
316
11-325A, B,
Sorter index
C, D, E, F, G
11-352, 354,
Sorter auto stapler interlocks
356
11-365A, B,
Sorter auto stapler bin
C, D, E
11-370, 371,
372A, 373A, Sorter auto stapler staple failure, staple home problem or tamper home problem
373B, 374
11-385A,
385B, 390A,
Sorter auto stapler staple failure, staple home problem or tamper home problem
B, C, D, E,
396A
301 Fuser web must be replaced
302 Copy cartridge (drum unit) must be replaced
501 Tray 1 must be rebuilt
502 Tray 2 must be rebuilt
503 Tray 3 must be rebuilt
504 Tray 4 must be rebuilt
505 HCF must be rebuilt
506 Bypass must be rebuilt
507 Duplex unit must be rebuilt
508 Replace black developer
509 Replace red developer
510 Replace green developer
512 Replace brown developer
513 Copy cartridge (drum unit) will need replacing soon
514 Fuser web will need replacing soon
515 DADF belt should be replaced
516 DADF feed rollers should be replaced
517 Replace exposure lamp
518 Replace suction filter
519 Replace ozone filter
520 Replace optics filter
521 Replace particle filter
522 Replace upper fuser roller
523 Replace fuser pawls
524 Replace pressure roller
525 Replace pressure roller pawls
900-905 Key operator calls


Xerox 5355
Code Description
01-01 Frequency monitoring and zero cross problem
01-02 Interlock
01-03 AC power problem
01-04 Finisher interlock
01-05 24v problem
03-01 Optics to main board communication problem
03-02 Software reset problem
03-03 Could be punched holes in the lead edge of the original
03-04 Software problem
03-06 Low battery
03-07 NVM not initialized or is missing or defective
03-17 Communication problem between main board and finisher board
03-18 Initializes one NVM counter to agree to others
03-19 All three NVM counter to agree with others
03-20 Main board/interface board problems
03-21 Problem with RIC NVM
03-22 RIC modem problem
03-23 RIC real time clock failure.
03-25 RIC NVM problem or not initialized
03-27 NVM problem
03-28 Watchdog software problem
03-29 Microprocessor crystal not at correct frequency
03-30 No software response from finisher after 20 seconds have elapsed
06-01 Lens did not reach 1.1 position
06-02 1/2 rate scanner problem
06-03 Scan home problem
06-04 Scan home problem
06-05 Scan home problem
06-06 Scan encoder
06-07 Scan encoder
06-08 Scan drive boost
06-09 Scan encoder
06-11 Scan encoder pulse phases
06-12 Insufficient scan damping
07-01 Duplex tray not home during duplexing
07-02 Tray 2 not home when selected
07-13 Tray 2 height sensor problem
07-15 Tray 2 empty
07-16 Tray 1 door open
07-18 Tray 1 stack sensor
07-22 Tray 1 empty
07-26 Tray 1 bypass switch actuated too long
07-27 Tray 1 bypass switch deactuated too early
07-30 Paper in duplex
07-31 Paper in duplex
07-32 Duplex tray empty, when paper should be there
08-10 Paper did not reach tray 2 input tray sensor
08-11 Paper did not reach duplex input sensor
08-12 Paper did not reach tray 1
08-14 Paper did not leave tray 2 input sensor quickly enough
08-18 Trail edge did not reach tray 2 input sensor quickly enough
08-19 Trail edge did not reach tray 1 input sensor quickly enough
08-20 Paper in duplex
08-21 Paper in tray 2 input
08-22 Paper in tray 2 or duplex at wrong time
08-23 Paper at tray 1 input at wrong time
08-24 Paper in tray 1 at wrong time
08-28 Upper and lower nips problem
09-08 Low toner condition
09-12 Drum signals are out of range
09-13 Unstable drum patch readings
09-15 Patch is too dark
09-16 Patch is too light
09-17 Open toner container access cover
09-18 Low toner level
09-21 Low toner sensor disconnected
09-22 Low toner condition, even after machine has been theoretically, adding toner
10-02 Low fuser temperature
10-03 High fuser temperature
10-06 Paper did not reach out put switch
10-07 Paper stayed on output switch
10-10 Paper did not reach decurler sensor
10-11 Paper did not reach decurler sensor
10-12 Paper on decurler sensor
10-13 Paper did not reach duplex entry sensor in time
10-14 Paper did not reach duplex entry sensor in time
10-15 Paper on entry sensor at wrong time
10-17 Fuser temperature is too high and fuser relay has deactuated
12-01 Paper at finisher input sensor
12-02 Paper did not reach finisher
12-03 Paper reached finisher too soon
12-05 Paper at stapler
12-06 Paper at stapler
12-07 Paper did not reach stapler
12-08 Paper did not reach stapler
12-10 Complied motor not working properly
12-15 Eject motor problem and/or eject encoder
12-20 Stacker motor problem
12-21 Stacker interlock
12-22 Stacker bottom sensor
12-23 Stacker bottom sensor
12-24 Stacker bottom sensor senses full
12-25 Stack height sensor
12-26 Stack height sensor
12-27 Stack height sensor
12-30 Offset home sensor
12-31 Offset home sensor
12-32 OCT switch
12-35 Eject nip carriage
12-36 Eject cam interlock
12-37 Eject nip carriage open timing
12-38 Eject cam interlock
12-40 Tamper motor
12-41 Tamper home problem
12-42 Tamper home sensor
12-43 Staple load sensor
12-44 Tamper home sensor
12-45 Tamper home sensor
12-50 Low on staples
12-51 Stapler home sensor
12-52 Stapler home sensor
12-53 Eject cam interlock
33-37 Too few documents
55-01 rdh interlock switch open during use
55-04 Paper on bypass sensor
55-05 Paper at vacuum timing sensor
55-06 Paper on output sensor
55-10 No paper reached S31
55-20 Paper did not leave S31 at correct time
55-24 Set counter arm problem
55-25 Documents in input tray not detected
55-27 Lead edge did not reach S35 at correct time
55-2955-30 Trail edge did not reach S35 at correct time
55-31 S32, ADF registration sensor did not see paper at correct time
55-32 S32 did not see trail edge at correct time
55-33 S36 One too many documents
55-36 One too many documents
55-39 Hole count problem on document feeder belt
55-40 Document belt travel problem
55-41 Document belt mistracking or skewing
55-45 Paper at inverter sensor
55-47 Inverter sensor did not see paper lead edge at correct time
55-49 More than 50 sheets in input tray
55-50 Right side interlock
55-51 Left side interlock
55-55 Document on glass
93-93 NVM has to be initialized after new software installed


Xerox 540
Code Description
H2 Fuser thermistor
H3 Fuser temperature too high. Must be reset in diagnostics
H4 Fuser temperature too low. Must be reset in diagnostics
L3 Scan problem
L4 Min motor drive problem
L8 Exposure lamp not lightning or not enough light reaching auto exposure sensor
P Paper did not feed


Xerox 560
Code Description
H2 Fuser thermistor
H3 Fuser temperature too high. Must be reset in diagnostics
H4 Fuser temperature too low. Must be reset in diagnostics
L3 Scan problem
L4 Min motor drive problem
L8 Exposure lamp not lightning or not enough light reaching auto exposure sensor
P Paper did not feed


Xerox 5622
Code Description
A1-1throughA1-32 All indicate a paper path problem, etc. in the ADF.
A1-1throughA1-32 All indicate a paper path problem, etc. in the ADF.
A2 ADF exit problems
A2 ADF exit problems
A3 Irregular size documents
A3 Irregular size documents
A5 ADF interlock
A5 ADF interlock
A6 ADF single sheet document reset.
A6 ADF single sheet document reset.
A7 Platen interlock
A7 Platen interlock
A8 ADF exit interlock
A8 ADF exit interlock
C1 Tray 1 jam
C1 Tray 1 jam
C2 Tray 2 jam
C2 Tray 2 jam
C3 Tray 3 jam
C3 Tray 3 jam
C6-1, -2 Jams related to duplex
C6-1, -2 Jams related to duplex
C6-3 Registration sensor, re tray 1
C6-3 Registration sensor, re tray 1
C7-1, -2 HCF feed problems
C7-1, -2 HCF feed problems
C7-3 Tray 1 feed problem
C7-3 Tray 1 feed problem
C8 Paper stays in tray or duplex or HCF
C8 Paper stays in tray or duplex or HCF
C9 Bypass feed problem
C9 Bypass feed problem
E1-10throughE1-25 Internal jam
E1-10throughE1-25 Internal jam
E1-6 Paper on registration sensor
E1-6 Paper on registration sensor
E2 Reset signal happened. Might read E-2 something else.
E2 Reset signal happened. Might read E-2 something else.
E3-30throughE4-14 Exit jam
E3-30throughE4-14 Exit jam
E3-6 Exit jam
E3-6 Exit jam
E4-10throughE4-14 Inverter sensor not actuated.
E4-10throughE4-14 Inverter sensor not actuated.
E4-15 Inverter sensor
E4-15 Inverter sensor
E4-40,-41,-12,-43,-44,-45 Duplex entry sensor
E4-40,-41,-12,-43,-44,-45 Duplex entry sensor
E4-6 Inverter sensor
E4-6 Inverter sensor
E5 Front door interlock
E5 Front door interlock
E6-1 Tray 1 interlock
E6-1 Tray 1 interlock
E6-2 2 tray or duplex interlock
E6-2 2 tray or duplex interlock
E6-3 HCF interlock
E6-3 HCF interlock
E7-2, -3 Duplex interlock
E7-2, -3 Duplex interlock
E8-6throughE8-15 Duplex entry sensor
E8-6throughE8-15 Duplex entry sensor
F1-1 Sorter entry sensor
F1-1 Sorter entry sensor
F1-6 Sorter exit sensor
F1-6 Sorter exit sensor
F3 Paper size not available for sort/stack
F3 Paper size not available for sort/stack
F5 Sorter interlock
F5 Sorter interlock
J1 Add toner
J1 Add toner
J3 Replace copy cartridge
J3 Replace copy cartridge
J7 Replace copy cartridge
J7 Replace copy cartridge
J8-1 Wrong copy cartridge installed
J8-1 Wrong copy cartridge installed
J8-2 Copy cartridge EEPROM
J8-2 Copy cartridge EEPROM
L6 Auditron or other counter problem
L6 Auditron or other counter problem
L8 Platen glass temperature is too high
L8 Platen glass temperature is too high
L9 Communication problem between interimage erase/edge lamps and main board
L9 Communication problem between interimage erase/edge lamps and main board
U1-1 Main motor drive problem
U1-1 Main motor drive problem
U2-1,-2,-3,-4 Scan home sensor
U2-1,-2,-3,-4 Scan home sensor
U3-1 Lens sensor
U3-1 Lens sensor
U4-1 Open fuser thermistor
U4-1 Open fuser thermistor
U4-2 Fuser did not warm up properly
U4-2 Fuser did not warm up properly
U4-3 Fuser temperature too high
U4-3 Fuser temperature too high
U4-4 Fuser problem. Staying on too long
U4-4 Fuser problem. Staying on too long
U4-6 High fuser temperature
U4-6 High fuser temperature
U5-1 Sorter bin home switch not activated
U5-1 Sorter bin home switch not activated
U5-2 Sorter bin home switch stayed actuated
U5-2 Sorter bin home switch stayed actuated
U5-3 Sorter bin home switch
U5-3 Sorter bin home switch
U5-4 Sorter bin home switch
U5-4 Sorter bin home switch
U6-1 ROM problem
U6-1 ROM problem
U6-2 RAM problem
U6-2 RAM problem
U6-3 Low battery
U6-3 Low battery
U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96
U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1,-2,-3,-4,-5,-6 Problem with exposure lamp, lamp sensor, lamp board
U8-1,-2,-3,-4,-5,-6 Problem with exposure lamp, lamp sensor, lamp board


Xerox 580
Code Description
H2 Fuser thermistor
H3 Fuser temperature too high. Must be reset in diagnostics
H4 Fuser temperature too low. Must be reset in diagnostics
L3 Scan problem
L4 Min motor drive problem
L8 Exposure lamp not lightning or not enough light reaching auto exposure sensor
P Paper did not feed


Xerox XC520
Code Description
H2 Fuser thermistor
H3 Fuser temperature too high. Must be reset in diagnostics
H4 Fuser temperature too low. Must be reset in diagnostics
L3 Scan problem
L4 Min motor drive problem
L8 Exposure lamp not lightning or not enough light reaching auto exposure sensor
P Paper did not feed

<<

. 13
( 13)